Take care of your ‘Big Rocks’ first.
A business coach was speaking to a group of business [...]
50 Shades of EMS Leadership
What 50 Shades of Grey can teach us about being a better [...]
Take time to rehab your brain.
Many of you know that I’ve been a first responder [...]
You have permission…go DO SOMETHING!
I have long lived by the adage that it is [...]
You have options … complain or pivot.
Ok everyone…time for some tough love. Lately I've noticed that [...]
What Do You Want Me to Do About It?
If you have spent any time around kids, either as [...]
Leadership…Would you work for you?
It is amazing to me that many of the business [...]
Customer Service is Part of Your Mission
EMS, the Fire Service, 911 communications centers, what do each [...]
Blinders are for racehorses.
I’ve found over the years that a lot of EMS [...]