• 

Your Choice: Be Remarkable or Be Replaceable

Your Choice: Be Remarkable or Be Replaceable [...]

2026-04-19T02:01:56+00:00By Bob Holdsworth|

• 

Stop ‘begging’ for funding scraps…justify your subsidy needs.

Stop 'begging' for funding scraps... justify your subsidy needs [...]

2026-04-11T20:29:00+00:00By Bob Holdsworth|

• 

Recruiting: Is your welcome mat out?

Recruiting: Is your welcome mat out? Every [...]

2026-04-11T20:28:10+00:00By Bob Holdsworth|

• 

State of the Industry: A 46-year perspective

State of the Industry: A 46-year perspective [...]

2026-04-11T20:26:43+00:00By Bob Holdsworth|

• 

Indecision or Indifference, Both Impact Your Organization

In recent months I’ve worked with more than a dozen [...]

2026-04-11T19:36:35+00:00By Bob Holdsworth|

• 

Customer Service is Part of Your Mission

EMS, the Fire Service, 911 communications centers, what do each [...]

2026-04-11T19:36:44+00:00By Bob Holdsworth|

• 

The Top 10 Signs That Your EMS System Is In Trouble.

So, how's 2025 going so far?  Let's recap, staffing issues, [...]

2026-04-11T19:36:56+00:00By Bob Holdsworth|

• 

Paid vs. Volunteer, a Look at Staffing Issues

“We need to recruit more volunteers”. “We need to increase [...]

2026-04-11T19:36:57+00:00By Bob Holdsworth|

• 

Cumulative Stress & Leadership Burnout in EMS

There is a lot of conversation about the stress that [...]

2026-04-11T19:36:59+00:00By Bob Holdsworth|

• 

PTSD: The Elephant in the Room

There is a lot of talk lately about first responder [...]

2026-04-11T19:37:02+00:00By Bob Holdsworth|