We partner with EMS and other healthcare agencies to help them build better systems and a stronger reputation.
A good system is about more than delivering great patient care. It means having the resources, plans and infrastructure in place today to meet the demands of tomorrow. And it means fostering an effective reputation that helps you unlock the funding and community support you need to create a better system.
We believe that what you do as an organization and how you talk about it must work together. There is no one-size-fits-all solution. We’ve helped hundreds of organizations across the country find the sustainable, local solution that works best for them.
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Creating a ‘Culture of Promotion’ for EMS Agencies
Creating a 'Culture of Promotion' for EMS Agencies When you think about promoting your agency, you probably picture flyers, recruitment posts on social media, or community outreach events. But your agency’s reputation is shaped long before someone encounters your crew at an event, online, or in your [...]
Connecticut’s EMS Crisis is Hidden in Plain Sight
Connecticut’s EMS Crisis is Hidden in Plain Sight “Several minutes had passed and the Ambulance for the suspect was still not on-scene. I requested CAD, via channel 1, several times for an update on when the Ambulance would arrive. My first request was at approximately 1804 [...]
Your Choice: Be Remarkable or Be Replaceable
Your Choice: Be Remarkable or Be Replaceable EMS organizations around the country are facing the same pressures. Chronic underfunding, staffing challenges, a lack of community recognition and a lack of leadership training and support. In several places around the country long-standing EMS contracts have been terminated, others [...]