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We partner with EMS and other healthcare agencies to help them build better systems and a stronger reputation.

A good system is about more than delivering great patient care. It means having the resources, plans and infrastructure in place today to meet the demands of tomorrow. And it means fostering an effective reputation that helps you unlock the funding and community support you need to create a better system.

We believe that what you do as an organization and how you talk about it must work together. There is no one-size-fits-all solution. We’ve helped hundreds of organizations across the country find the sustainable, local solution that works best for them.

Our Services

EMS Consulting & System Review

Our EMS Agency360SM approach helps EMS organizations more effectively plan, prepare and promote.


Public Relations & Advocacy

We help EMS agencies develop a clear, consistent voice in their community.

EMS Leadership InstituteSM

Our on-demand education helps EMS leaders build better organizations.

Our Latest Insights

Building a Year-Round Playbook for Sustainable Funding

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Building a Year-Round Playbook for Sustainable Funding Annual funding cycles are predictably stressful for EMS leaders. Costs for vehicles, equipment, and personnel are rising, call volumes are increasing, and reimbursement is failing to keep pace. In many administrative offices, the annual question is becoming: “How far in [...]

The 6 “Rights” of PR For EMS

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The 6 "Rights" of PR for EMS Every EMT and paramedic learns the 6 “rights” of medication administration – a mental checklist that facilitates safe medication administration. When it comes to giving medications, the 6 “rights” give providers a way to slow down, think critically, and deliver [...]

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