Paid vs. Volunteer, a Look at Staffing Issues
“We need to recruit more volunteers”. “We need to increase [...]
Health Professional Radio – Paramedic Segment 2
Health Professional Radio · BobHoldsworth - Paramedic SEG2
Health Professional Radio – Paramedic Segment 1
Health Professional Radio · BobHoldsworth - ParamedicSEG1 [...]
ACHIEVE Leadership (part 6): Encourage & develop yourself and your team.
Congratulations, you’ve been promoted to supervisor or beyond. You have [...]
ACHIEVE Leadership (part 5) Inform & involve your staff.
When you hired the people you work with, was ‘act [...]
Two ears…one mouth…under-utilized design!
In today’s overcrowded, always on, hyper-cluttered and very public world, [...]
What Do You Want Me to Do About It?
If you have spent any time around kids, either as [...]
Customer Service is Part of Your Mission
EMS, the Fire Service, 911 communications centers, what do each [...]
Blinders are for racehorses.
I’ve found over the years that a lot of EMS [...]
Does Your EMS Organization Have the Low-Price Mentality?
Does your EMS organization have the low-price mentality purchasing low-priced [...]