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EMS Operations, RFP Negotiations & ALS/BLS System Design

Emergency Medical Services operations and Fire Department operations are most effective with EMS system and operations audits, ALS/BLS system design reviews, and municipal bids, RFPs and contract negotiation plans. With these EMS operations tools in-hand, you can increase the overall effectiveness and operations of your EMS system or Fire Department…

Existing EMS System and Agency Operations Audits

Whether you are an EMS provider trying to operate more efficiently or a municipality trying to ensure that your citizens are getting the best possible EMS response, we can help. Our national experience and perspective will create customized, cost-effective and operationally sound, local solutions. EMS agencies are being tasked with more and more missions and ensuring that the system is both designed for optimal performance and funded properly is the outcome we can help you achieve.

BLS/ALS System Design Studies

What level of care do we need? What levels of care can we afford? How best to operate the system to achieve the assigned missions? EMS systems are faced with these questions every day. As populations grow, demographics change, and funding sources shrivel up, creativity is required to deploy the right levels of care to those who need it without overspending along the way. Need an objective opinion? Contact us to discuss your situation.

Municipal Bids, RFPs and Contract Negotiation Projects

Creating a Bid or RFP document for Ambulance or Paramedic service is a tricky process. In more than 30 years in the EMS industry, less than 8% of the RFPs we’ve seen have adequate provisions to reduce liability to the contracting municipality. Did you know that your service delivery specifications alone can drive the cost up or down by more than 30%?

Further, the resulting contracts are littered with issues that can cause significant legal headaches for both the providers and the contracting entity. Most municipal attorneys do not have significant EMS system operational knowledge and don’t know the importance of contract components such as: system overload provisions, dedicated resource vs. response time requirements (and the cost implications of each), the importance of inserting billing protections for the citizens, requiring age of equipment and experience of the staff provisions.

We’ve been assisting EMS providers, community leaders and attorneys reach effective, common ground with well-crafted contracts for more than three decades.