Learn how to improve your department’s EMS human resources or Fire Department human resources, new member recruitment, and retention & staffing…
R.E.S.E.T. Your Organization for Maximum Effectiveness
Does it feel like your organization is stuck and that you’re dealing with the same issues over and over again? Are you suffering from lack of focus, vision or direction? Do you find yourself saying “this just isn’t fun anymore?” Over time, almost every organization begins to settle in, develops bad habits, loses focus and lets their competitive edge slip.
The answer: hit the R.E.S.E.T. button. We will help you Review the issues, Establish a new direction, Set goals, Execute the plan and Transform your organization. This process works, in and will benefit both, non-profit and for-profit organizations.
The process includes an agency analysis, including operations, internal communications, staffing, by-laws and other pertinent areas and an anonymous membership survey to uncover other ‘hidden’ issues. Once that is done, recommendations for change are presented to the organization’s leadership for consideration and adoption. Changes are outlined and then deployed with a symbolic and collective hit of the RESET BUTTON which starts the re-building and re-energizing of your agency.
Recruitment, Retention and Incentive Plans
Paid staff, volunteer staff, supplemental staffing, outsourcing, FLSA, stipends, reimbursement, taxable tax breaks…confusing…and if not done right…costly.
Most agency chiefs and EMS human resources departments identify a staffing problem, try basic, unproductive recruitment methods and then cross their fingers and try to retain the personnel that are left with outdated and even counterproductive methods and incentives that don’t work.
It’s been said, “Money is not a motivator.” We believe this philosophy and that there are better ways to build a cohesive and loyal staff. With imaginative and creative approaches, you’ll learn the benefits of rewarding, thanking and retaining your most important asset.
Our approach begins with surveys of the personnel to identify the real gaps that need filling and then crafting a program that meets the needs and expectations of the staff while fitting the budget of the agency.
Sexual Harassment Plans and Training
The U.S. Supreme Court has ruled that even if an employer is unaware of sexual harassment taking place, the employer’s liability remains. (Source: Employers Publication LLC) The overwhelming majority of sexual harassment claims are filed against businesses with fewer than 100 employees. Twice as many employees reported sexual harassment cases to the EEOC last year than they did 5 years ago. The proactive approach to reducing sexual harassment concerns begins with a zero tolerance policy, education of your staff, and prompt follow up on all allegations. Let us show you how to educate and protect your organization from damaging and expensive claims of sexual harassment.
Integrating Paid and Volunteer Staff
‘Combination’ departments are becoming more the rule than the exception. If your organization has an ‘us’ versus ‘them’ morale problem, then we can help bring the two different mindsets together to understand the common goal. We’ll show you how to refocus on your clients and community instead of each other. We can also help you tighten up your policies while enhancing teamwork. READ MORE…
Leadership and Team-building
Having a successful organization is about teamwork and developing strong leaders. We teach organizations how to lead from the front, pick the right people, and have fun too. We understand it’s tough getting everyone to play nice in the sandbox. We’ll show you and your key personnel how to identify their strengths and weaknesses, demonstrate how to use different management styles, and learn how to delegate responsibility and authority. With a little rope, “a hundred thousand bucks”, and a few beach balls you’ll come away with a set of long range goals that will keep your team productive and focused.
